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Regretfully we have taken the difficult decision to ask for full payment for any missed sessions if we don't receive 24 hours notice.

Last week (August 3rd), we had a total of 20 cancellations, which is the equivalent of £320 in donations to the centre (even more if we include gift aid donations). As we are already working at around half capacity this is a significant drop in donations, this is also coupled onto time we were closed for lockdown and all the usual fundraising events that are no longer on. On top of extra costs for cleaning etc.
The vast majority of cancellations were done on the day with most of them giving less than 1 hours notice and some just didn't even bother to turn up or let us know!
This is very frustrating as we have many people waiting to come in and several trying to get their 15 consecutive sessions done and they cannot get in with 2 minutes notice, also lifts are often needed to be organised.
We are doing our best to accommodate everyone and are doing 12 hour days which could be eased if we know there is an earlier session free to move a 5.00 session to.
Regretfully we have therefore taken the difficult decision to ask for full payment for any missed sessions if we don't receive 24 hours notice.
The vast majority of the centres already implement this system and have always done so, but we have always decided in our 30 year history not to do it.  Unfortunately extraordinary times call for extraordinary measures.
As always please speak to Joanne if this raises any issues for you.
 
The Committee
 

CORONAVIRUS PRECAUTIONS (update 28th June 2020) - We are now open but having to run restricted sessions. For more details click on this link. Check out Chamber Chat for latest information. Due to the additional cost of PPE & cleaning materials we're having to increase the minimum suggested donation for our chambers. Please note this is now £16.
If you need to cancel PLEASE let us know so we can offer your place to someone on our waiting list!

The West Yorkshire Multiple Sclerosis Therapy Centre was founded in 1984, offering a range of therapies to support the people of the whole of Yorkshire suffering with Multiple Sclerosis. The centre relies solely on donations, subscriptions and fund-raising to provide practical help five days a week.

For anyone, the sudden disclosure that Multiple Sclerosis (MS) has appeared in their lives – either because they themselves have been diagnosed, or someone close to them has – will be a major shock generating a need for information, advice and reassurance. We are a self-help Therapy Centre offering assistance to people with Multiple Sclerosis throughout North, East & West Yorkshire. The Centre provides a range of drug-free symptom management therapies as well as advice and support for all those with the illness and their families.

As well as offering facilities for people suffering from Multiple Sclerosis we also offer services for people suffering from Cerebral Palsy, Cancer, other Neurological conditions as well as for people with various sports injuries.

Treatment centres across the UK are providing High Dose Oxygen Therapy for diabetic ulcers, carbon monoxide poisoning, non-healing wounds and fractures, stroke and other neurological conditions including brain trauma as witnessed by the well documented recovery of Lance Bombadier Ben Parkinson MBE. The unwanted side effects of tissue damage due to radiotherapy are well known. High dose oxygen provides a means of ensuring the damaged tissues receive enhanced oxygenation to help their healing.

If you wish to discuss these or other conditions, contact our centre manager Joanne Goodwin